Frequently Asked Questions


NEW TO LEGAL HIGHS

I have never tried legal highs before; what can I expect?
In short, you can expect a fantastic high which is completely legal. Our products are legal alternatives to those which are classed as illegal drugs. Every single one of them tested by our self (it is a tough work, believe us) and only the selected best ones are available in the webshop. We do not keep non-sense products. We have been contacted by many people who were skeptical of legal highs and since then they are returning customers and forgot about illegal versions.

Will my drug test be positive after these products?
NO! None of these products contain any illegal substance that drug tests would look for, we know this from experience :) So, the drug test will be negative... Happy days :)

Are legal highs and smoking mixes safe to take?
As long as these products are enjoyed responsibly and in moderation there is no harm just as with alcohol or cigarette. Always follow the recommended dosage specified on the packet.

Does products sold by MysteriousPlants really works?
Definitely they do. That's why we have our unique Money Back Guarantee service. You will also notice the reviews on our website which are all from genuine customers telling us what they think of the products we sell. And the most important thing that you have to keep in mind, this is our reason to being in the market, all of our products are:
"Approved! It Worx!"

How long will the effects last?
Depending on the amount and the product, anything from 1-10 hours.

Are the products anything like the real thing?
These products are designed to give effects that are as close as possible to their illegal counterparts; however our products are also better in many ways. They contain healthier natural ingredients. Each product contains a qualified dose. You can't get nicked with these in your pocket. Some of our customers are now claiming that certain products are as good as the real thing, some says it is even better.


SHIPPING

Do you ship internationally?
Yes, we do ship worldwide!

How is my order shipped?
The product is carefully packed in a grip sealed plastic bag or in glass vial to ensure safe storage, or it comes in its own genuine package provided by the manufacturer. All orders are discretely packed in bubble envelopes (Jiffy envelop) with no company logo or references to our company or website.

How long does it take for you to ship my order?
Within 2 business days usually. If there is an unforeseeable delay we will promptly notify you.

How long will my order take to arrive?
2 to 13 working days usually. Depends on destination country and selected shipping method. Please check Delivery section for details. Please note that, we cannot control the shipping time after package has been dispatched. If you do not receive your pack within 15 working days (3 calendar weeks), please contact us. Within the timeframe, there is not much we can do, as all the post offices will consider it to be lost, if it is not delivered within 15 working days. The first day is the date of dispatch and not the date of order.

Do you ship to PO Box?
Yes, we do. However, please note that if something happens to the package on the way we are unable to take any responsibility for it in the case of PO Box orders. It is your task to find the order if it will not arrive. The local Postal services used to be a great help in this case.

Where and how can I track my order if I have received the tracking number from you?
You can track the order at your local Postal Service provider's website, or if it does not work there then just simply call them and ask them about the status and location of your package by giving them the tracking number. They are always able to tell you its location as the package is registered in the electronic international database. You can also track your order at some of the biggest online tracking service providers such as track-trace.com. Please note that according to the terms of use of the postal services, we need to allow 15 working days for the packages to arrive before we could do anything about it. After this timeframe we are able to open an official dispute and investigation at the post to find out what happened. Once we dispatch the goods it is the shipping service provider's responsibility to complete the service thus delivering the package to you, we have no control over it unfortunately.

Do you offer Next Day courier or very fast courier service?
Yes, we offer the UPS Express Saver shipping method which is normally a next day delivery service to most locations. To choose the UPS shipping method, please select this option at the checkout and if you would like to upgrade to a different service of UPS let us know in the comment/notes section of the order.

Do you offer Next Day courier or very fast courier service?
Yes, we offer the UPS Express Saver shipping method which is normally a next day delivery service to most locations. To choose the UPS shipping method, please select this option at the checkout and if you would like to upgrade to a different service of UPS let us know in the comment/notes section of the order.


PAYMENTS

Do you accept Credit Card?
Once upon a time, we were accepting. Due to nature of the products we are selling, it is impossible to accept credit cards directly today. But today, there is no need for it. You can easily buy Bitcoin with your card and use them to shop on our site. Thus, you will ensure complete privacy and anonymity in your shopping. Plese check Payments section to learn more.

Is your site secure for shopping?
MysteriousPlants strives to ensure a safe and enjoyable shopping experience for all its customers. All personal information is kept strictly confidential and secure, never being sold or leased to any third parties. Our payment gateway is equipped and approved with the finest encryption protocol, and all payments are 256bit encrypted whilst communicating with the bank. VeriSign SSL secured system is also providing you the fastest and safest payment system through our webshop.


OTHER

How are herbal highs and legal highs legal?
Our products are legal to possess in most countries.

Do you do wholesale?
Yes, we do. Please contact us for details.